Men, women and children were lined up and then gunned down with AK-47s after failing to name the Prophet Mohammed’s mother or recite passages from the Koran – sure-fire proof they were ‘kafirs’, or non-believers.
Others fled and sought refuge in shops, bank vaults and store rooms as grenades exploded and bullets fired around them.
The fortunate ones managed to emerge blood-splattered and terrified, with the wounded pushed out in shopping trolleys.
Hannah Chisholm, 21, from Haslemere, Surrey, described the terror and confusion at the Westgate Mall, which she was visiting while on holiday.